Returns & Exchanges
We want you to love your One Hundred Stars garments, but if they aren't quite right, we offer a 14-day return window for all unwashed and unworn items. Please ensure all original tags remain attached to qualify for a full refund or exchange.
Return Process
- 1.Request a Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully fold your garments into their original packaging, ensuring the inclusion of the delivery note to help our team identify your order.
- 3.Attach Your Label
Print the generated prepaid shipping label from the portal and securely affix it to the outside of your parcel.
- 4.Drop Off and Track
Take your package to any authorized drop-off point and keep your proof of postage until your refund has been processed by our warehouse.